IRCTC is an Indian Railway Catering and Tourism Corporation that provides online reservation of tickets in India. The irctc website provides all types of services that relate to booking of train tickets that includes reservation enquiries, pnr enquiries, train enquiries, Train fare accommodation details and details of trains between different stations.
The users of irctc can make use of two of options that are available. The I-Ticket and the E-Ticket. If you opt for I-Ticket the tickets will be delivered to your address by courier. If you opt for E-Tickets then it is more convenient way of getting the ticket. You can take a print out of your ticket if you have a computer system at home or you can take a print out of the same from a net center that is available near your residence. The cancellation procedures will vary and they are slightly different for the two options.
Irctc has also introduced a new method of booking of tickets. They have introduced the irctc mobile, booking of tickets through the mobile phones. You could have access to this facility if you an irctc user and have a java enabled mobile phone. You could also use if you have a smart phone with GRPS service activated on your mobile phone. Payments for these booking can be done by credit card or cash card.
Tatkal booking is allowed by irctc for all passengers traveling in all classes except the first AC and the executive class. Ladies and general quota is not applicable for tatkal bookings. Tatkal booking is nothing but a means of obtaining the ticket for passenger who plan their last minute travel and who are not in a position to avail the reserved accommodations. Tatkal ticket booking can be done on payment of premium charges on the first come first served basis. However modification of ticket in any form is not provided for the tatkal tickets.
Tickets can be booked online from any part of the world but the tickets will be delvered only in the cities mentioned at the website. Customers or passengers can get their tickets delivered in any address be it a hotel, friend’s / relative’s address provided it is in the area of delivery. In these cases it is a must that passengers inform the hotel and the irctc well in advance. Also you should make sure that in case the person who is traveling is not available then the person receiving the ticket on behalf of the passenger should produce the authority letter given by the traveler permitting the person to receive the ticket along with the pnr number of the ticket and also his / her personal identification.
There are various type of concessions available for the passengers. But at present the web site offers concession to senior citizens for the purchase of the tickets in their name. Other concession tickets can be availed at the PRS counter at the railway stations.
You can reach them at care@irctc.co.in.Do contact us at 24*7 Hrs. Customer Support at 011-23340000, MON – SAT(10 AM – 6 PM) 011 – 23345500/ 4787/ 4773/ 5800/ 8539/ 8543, Chennai Customer Care 044 – 25300000
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I have been trying to register my name to enable me to book tickets through the internet. It always comes up with the answer ” name already taken up” What does it mean? There could be thousands of people with the same names. Does this mean I have to use an imaginary name? It is very confusing. Please clarify and tell me how to proceed.
i am having some problem to register for booking rail ticket tell me the way out as soon as possible.
I have been trying to register my name to enable me to book tickets through the internet. Please clarify and tell me how to proceed.
can i book ticket on behalf of my brother thru my IRCTC account.
will he be asked to show the identity card for this.
i want ur servis
I want know about the railway reservation booking system through internet. iwant to register for self booking in my residence.inform me about the whole presess
Sir,
I like to inform you that somebody carried out 6 Nos of transaction falsely made by my ICICI credit card on 25 th and 26th Oct,2009 through IRCTC ticket Please help me out I had already lodged compleain with ICICI bank
Is their is a refund by irctc against waiting listed passenger after journey dat.
I WAS USING USER ID: SADAMAINA & ITS PASSWORD .
I FORGOT MY PASSWORD.KINDLY SEND ME MY NEW PASSWORD
IN MY E-MAIL ID : sadanandan2008@hotmail.com
WHILE DOING ‘E’ RESERVATION DUE TO FAILURE OF SERVER I COULD NOT GET THE RESERVATION BUT MY ACCOUNT WAS DEBITED PL CR THE SAME TO MY AC
I AM TRAVELLING BY2138/PUNJAB MAIL ON 4.02.2010 FROM AGRA TO CSTM PNR NO.2530528930. RETURNING BY2137/PUNJAB MAIL ON 09.02.2010.MY RESERVATION IS CONFIRMED BOTH SIDE IN 1A, IWANTED LOWER BERTH FOR BOTH SIDE , HAS NOT BEEN SHOWN IN MY E TICKETS.SINCE I HAVE SOME MEDICAL PROBLEM IT WILL BE CONVENIENT TO ME HAVE LOWER BERTH FOR BOTHSIDE ,I SHALL BE GRATEFUL IF SAME BE CONFIRMED AND INTIMATED TO ME ON MY E MAIL. THANKS ADMIRAL V.K.SINGH
HOW CAN I GET MY SECURITY CODE DURING TRANSACTION?????
PLEASE REPLY!!!!!!!
i want copy of mu ticket
I have purchased a ticket from mantralayam Road to Mumbai for the 3rd Oct 2009 which I did not travel due to the floods in mantralayam and Raichur areas.Please do the needful and Adivce me how to get the refund.
My husband has purchased a ticket from Mantralayam Road to Mumbai on the 3rd of October 2009 vide train no.6382/Cape Mumbai Express in B1/45 (A/C Coach). He could not make the travel due to the floods in Mantralayam and surrounding areas.Please refund the amount of Rs764.
i have book a ticket from delhi to azamgarh on 02 march vide train no.2226/kafiyat express with userid aswani_15 and email id-www.effectpoint_azh@gmail.com. but i have not print this ticket and i am also forget my password so i want to get my password on ashwani_azh@gmail.com hurry to printout this ticket. please help me hurry.
please help me. i want to get my password of userid aswani_15 on ashwani_azh@gmail.com
sorry my email id is ashwani.azh@gmail.com for irctc userid aswani_15. so send my password on ashwani.azh@gmail.com
Payment of two cancelled tickets not received by me .Details no.1 -tid no.0201875648 canc. on 14/04/10 refund amount Rs.300/ and ,no.2 TID no. 0200968731 canc. on 11/04/10 refund amount Rs.295/ Requesting for making payment.
sir on 26/04/2010 while iwas booking through e-tickets my transction has been failed and my a/c also debited by rs. 1100.so kindly help me to get my money back on the earlist possible time
kiranlal nanda 26. Apr, 2010 at 2:06 pm # sir on 26/04/2010 while iwas booking through e-tickets my transction has been failed and my a/c also debited by rs. 1100.so kindly help me to get my money back on the earlist possible .
I am pawan kumar my transaction has been failed but amount been deducted and not given back please clear the same.
I have purchased two tickets but irctc have debited four times from my account. Please rectify immediately
i want some information about how to make mayment while booking ticket from website http://www.irctc.co.in kindly please help me and send me some information as soon as please
I received a message stating that my User name and password has been temporarily blocked due to false booking of refund. Now i want to reply for that message. How can I proceed further to get my IRCTC login activated.
I have booked an E ticket. But as I have no printer at my home, I could not take the printout. What is the procedure to take the printout from net center.
I have my login id ranjanaik7, but unable to remember my password, in spite of ur various hints in the questionnaire in Forgot you password. Pls note I have booked some tickets with this login id.
Dt of journey is 04th Sept 2010 in Intercity Surat to Bandra Pls email me the PNR ticket for getting the printout or email my password If u can mail my password I shall change it afterwards
R N Naik -Address A 303 Balaji Darshan, Keonipada, Amboli Village, Jogeshwari W Mumbai 400 102
I want know about tha E ticket booking Ajent process
I want about E tickets booking Ajent process
i want my e ticket again. my pnr no is 45346316714
I am unable to locate train no 2678 – Intercity Express from Bangalore to Ernakulam in irctc and so am not able to book tickets in this train. Why?
I have registered in irctc but foregotton my pass word.Please send my pass word to my e-mail address.
i want to book e ticket but i required only lower berth how to do it for confirmation of lower berth
sir,on 25 november2010 at 11.38 a.m. while i was booking through e-ticket[ndls to bsb] my transection has been failed and my a/c also debited by rs.326. so kindly help me to get my money back on the earlist possible time.
I have pruchased 2AC ticket (PNR 6249497324) by 8006 (Koraput-Hwh express) for Jharsuguda to Tatanagar for 25th Nov. 2010. But when We reached to board the train, we were told by station manager that this train at present does not touch these two stations. So we could not perform our journey. Therefore, please refund the money.
I have cancelled my ticket on 12-11-2010 till now my is not been refunded in my account tickets pnr no. are
8349330017 BHUJ BDTS 313.0
283.0 12-11-2010 eticket
2 0272523522 8149162997 BHUJ BDTS 235.0
205.0 12-11-2010 eticket
3 0272519262 8405069173 BDTS BHUJ 313.0
283.0 12-11-2010 eticket
4 0272516719 8149162210 BDTS BHUJ 235.0
205.0 12-11-2010 eticket
please do the needful
i want to ragister in irtc for booking e tikets
DEAR SIR,
WHILE BOOKING RESERVATION FROM DADAR TO DHULE CONFUSING TIME IS NOTED FOR “10157DN DADAR AMRITSAR EXPRESS” ON DATE 3.1.2011.
ONCE IT SHOWED DEPARTURE TIME AS 00.35 HRS. WHEREAS SECOND TIME SAME TRAIN TIME DISPLAYED WAS 23.45 HRS.
THIS HAPPENED WHILE BOOKING TICKET THROUGH IRCTC.
DUE TO THIS WRONG TIME DISPLAY FROM YOUR SITE , I HAVE TO CANCEL MY RESERVATION ( REF.-TRANSACTION ID-0292035126)
WASTAGE OF MONEY i.e. RS 80/
YOU ARE REQUESTED TO PLEASE REFUND THIS AMOUNT AS IT IS HAPPENED DUE TO WRONG TIME DISPLAY FROM YOUR SITE.
YOU CAN CROSS CHECK BY ENTERING “DDR” &” DR” FOR THE STATION DADAR . “DADAR AMRITSAR EXPRESS ” IS THE TRAIN ON CENTRAL RAILWAY!
DIFFERENT TIME DISPLAY FOR THE SAME TRAIN CAUSES CONFUSION & MONEY LOSS!
THANKS.
DILIP R JOSHI URAN (RAIGAD)
Waste of time in spending irctc
Hi i booked ticket in IRCTC.CO.IN,but i did not take the print out when i booked.When i try to take print out,i forgot my user id and password due to that even i could not reset my password.
But i have received msg in mobile with the PNR no alone.
Can i travel in train without the printout as my tickets get confirmed?? plz advice what should i do next???
i have not recieved my e-ticket yet but you have dedected th fare of the ticket from me bank account please send my ticket very soon as earlier as possible
Sir, I was booking e-ticket on 06/03/2011 for rishikesh to jammu tawi for three passenger namely bk gupta, s gupta , mini but due to server failure the amount rs 620/have been debited from my SBI a/c card no,6220180143500214075 and ticket was not delivered.pls get the amount refunded in my account sbi ATM card no. 6220180143500214075
suppose i booked a ticket, If i dont have a print in my home, then what i will do.only i have a pc in my home. i booked a ticket, how i take my print out, explain me briefly…………..
the payment is deducted from my account but i didnt get ticket
please help me immediatly
the payment is deducted from my account but i didnt get e-ticket
please help me immediatly
We hereby informing you regarding registering of my user name with irctc yesterday dt :31.03.2011
We have crossed 23 hours by now. we have not received password for the above mentioned user name. Hence we request you to send reply.
I registered my user id on irctc for booking online railway tickets sucessesfuly and got a message generated by system that my password will be sent to me on my mail id. But after passing of 20 hours no pw is informed to me.Please take care.
I have just registered myself to irtc but could not get a password through email. What can I do now?
at time when we want to take tatkal ticket through internet at 8.00 hrs totally it was blocked so wt i have to do
please provide the good service
I have registered and forgotten my pass word. Please send the password to my email.
Tnx & brgds
my user id nari1115 was blocked’how can i activate it
i got my registration done with irctc and was given the following.log in id- vimal16279. email id registration password-vqr840. mobile registration pass word- veg936. now when i try to change the pass word every time it comes as mobile registration pass word incorrect. request allot me a new mobile varification pass word so that i can change the pass word.thanking you.
If one has lost a wait-listed railway ticket, how does one get it cancelled? Apparently one cannot get a ticket cancelled without actually showing the ticket but a duplicate ticket is not being issued as it was not a confirmed ticket. Please advice.
i got my registration done with irctc and was only given mobile verification code Bqd973 on my mob ile pls send my log in id. email id registration password. mobile registration pass word & other details on my email id. request allot me of all the above mentioned details at the earliest.thanking you.
Pl. provide me the information regarding the name & address of the customer, who have booked ticket on transaction no. POS 117838274373 IRC, POS 1179667668813 IRC, POS 118102265035, POS 118245385286 IRC. Kindly give it top priority.
Thanking You,
Devesh Pratap Singh,
SI(m) of Police,
Distt.- Auraiya
i want to ragister in irtc for booking e tikets
i have been trying to book my tickets for the past 2 weeks it is not connecting , i am saddened by
its perfomance , can you please rectify it urgently thanks for the help
i have registered with irctc before eight days(11.08.11). i have got my password. but whtn i try to login i always asked for mobile verification code. that i have not received yet. so i request you to pls provide me this no. as soon as possible. so that i can use my account. tanking you. pleeeeeeeeease reply………….
I TRIAN BOOKING TIME IS CONFUSED TO EXPLAIN ANYBADY 00.35 IS TIME WHAT DAY IS VERY ARGENT
PLEASE TELL ME